For the freedom and peace of mind of your teams and families
For the satisfaction and wellbeing of your residents

Traceability is at the heart of our organisation

• All laundry is identified with the name of the resident and the establishment.
• Information about specific items (type, condition, treatment…) is recorded in our database.
• All cleaning cycles are recorded. Each item is tracked individually
• The Customer Space allows you to access this information 24 hours a day, and track your service in detail

Hygiene is central to our approach

• Bulle de Linge guarantees the microbiological quality of laundry and therefore protects your residents and staff.
• The risk analysis and biocontamination control system (RABC) was assessed and deemed to comply with the requirements of standard EN 14065-2016 (certificate of compliance issued by Bureau Veritas Certification).

Service is a key commitment

• Our network of production sites ensures we can offer a local service
• Frequent and regular trips to your establishment to collect dirty laundry and deliver clean laundry all year round, without interruptions
• The Bulle de Linge Customer Service Department maintains a close relationship and is available at any time to form a real partnership with each residence.
• Bulle de Linge assists the establishment – notably by training staff – to organise the resident laundry service
• Billing is monthly, clearly explained and adjusted to respond to your financial constraints
• Service commitments are listed in a Charter between the resident, establishment and Bulle de Linge

We care about sustainable development

• Clear social responsibility: creation of local jobs (over 650 jobs created in 17 years), initial and ongoing training, employment of disabled workers, friendly and respectful working conditions
• Controlled production: quality control of wastewater, controlling and reducing energy consumption through the implementation of technological innovations, development of recycling
• Optimised logistics: delivery vehicles are restricted and replaced every 3 years, distribution agents are made aware of eco-driving styles and delivery rounds are studied to limit the environmental impact